First National Real Estate Ranges was recognised for outstanding achievement at the national network’s General Excellence and Marketing Awards, held at Grand Hyatt Melbourne on Saturday night.

The awards recognise the achievements of First National’s Victorian and Tasmanian agents throughout 2023, with winners now competing for the network’s National Awards, which will be announced at the network’s annual convention in Kuala Lumpur, Malaysia this May.

First National Ranges, principal, Mick Dolphin, says these awards are a testament to my staff’s dedication to serving our clients with the highest level of professionalism and integrity. We are incredibly proud of their success and grateful for the contributions they make to our company and the real estate industry as a whole.

At the awards presentation, the Ranges First National team received the following awards:

• Jan Brewster – Silver Sales Award of Excellence


• Amy Carson – Silver Property Management Award of Excellence


• Mark Culley – Silver Property Management Award of Excellence


• Krystelle Rush – Silver Property Management Award of Excellence


• Grant Skipsey – Silver Sales Awards of Excellence


• Mick Dolphin – Diamond Sales Awards of Excellence

Key staff members were also recognised for their individual performances:

• Amy Carson received another year in ‘The Elite’ (top 15 in Victoria) for her work in our Rental Department


• Mick Dolphin also received another year in ‘The Elite’ (top 15 in Victoria)


• The Rental Department was also acknowledged for their efforts being named the number 1 Highest Property Management team providing the highest return for our clients in VIC – maximizing our residential property management revenue for clients, focusing on strategies like increasing occupancy rates, optimizing rental pricing, reducing vacancies, and implementing cost-effective maintenance practices. Additionally, providing excellent tenant services leads to longer tenancies and higher tenant retention rates, ultimately boosting revenue for property owners.

Mick Dolphin said the First National General Excellence and Marketing Awards are an important event as they encourage First National’s agents to aspire to an ongoing process of performance improvement that benefits customers.